Common compression errors and how to resolve them.
If your compression is failing, here are the most common causes and solutions to get your GLB/GLTF files compressed successfully.
Cause: The uploaded file is not a valid GLB or GLTF file.
Solution: Ensure your file has a .glb or .gltf extension and is properly formatted.
Cause: The file exceeds the 500MB size limit.
Solution: Reduce file size by optimizing textures or geometry before uploading.
Cause: The file contains invalid or corrupted data.
Solution: Re-export the file from your 3D software or validate it with our glTF validator.
If you've tried all the above steps and are still experiencing compression errors, please contact me at [email protected]. Include details about:
I'll help you resolve the issue as quickly as possible.
